Privacy Policy

1) Information We Collect

We may collect the following types of information:

A. Information you provide directly

• Full name

• Phone number / WhatsApp number

• Email address

• Country of residence

• Education and work background (only if you share it)

• Preferred program (e.g., MBA, Top-Up, BA, etc.)

• Any details you submit through inquiry forms, messages, or calls

B. Information collected automatically
When you use our website, we may collect:

• Device type, browser type, IP address (approximate location)

• Pages visited, time spent, clicks, referring website

• Cookies and similar tracking data (see Cookies section)

2) How We Use Your Information

We use your information to:

• Respond to your inquiries and provide counselling/support

• Shortlist suitable universities/programs based on the information you share

• Contact you regarding updates, next steps, or requested services

• Improve our website experience and services

• Maintain internal records and ensure service quality

• Send relevant updates or promotions (only when permitted / you can opt out anytime)

3) Sharing of Information

We do not sell your personal information.

We may share your information only when necessary:

• With trusted service providers who help us run our website or communications (e.g., website hosting, analytics, email/CRM tools)

• With universities or partners only if you request us to proceed with applications or share your details for admission-related support

• If required by law, legal process, or to protect our rights and safety

4) Cookies & Analytics

Our website may use cookies and analytics tools to understand website traffic and improve performance. Cookies may collect browsing data such as pages visited and time spent on the site.

You can choose to disable cookies through your browser settings, but some features of the website may not work properly.

5) Data Retention

We retain your information only for as long as necessary to:

• Provide services and support

• Maintain legitimate business records

• Meet legal or regulatory obligations
  When no longer required, we securely delete or anonymize the data.

6) Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or loss. However, no online system can be 100% secure, and we cannot guarantee absolute security.

7) Your Rights & Choices

You can request to:

• Access the personal information we hold about you

• Correct or update your information

• Withdraw consent for marketing messages (opt out anytime)

• Request deletion of your personal data (subject to legal/record-keeping requirements)

To make a request, contact us using the details in the “Contact Us” section below.

8) Third-Party Links

Our website may contain links to external websites (e.g., partner sites). We are not responsible for the privacy practices of those third-party websites.

9) Children’s Privacy

Our services are not intended for children under the age of [13/16/18 — choose one]. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us and we will remove it.

10) International Data Transfers

If you access our services from outside [UAE/your country], your information may be processed in countries where our service providers operate. We take steps to ensure your data is handled securely and in line with this policy.

11) Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”